We start streaming results live online shortly after the first person finishes. We will then provide you with an awards list at the end of the race or when most age groups have filled up.

Yes, we provide standard race bibs as a part of our service, at no additional cost. If you’d like, we can also coordinate bib design and printing to match your race’s branding and highlight race sponsors.

No, we time a variety of events, including road races, cross country meets, trail runs, triathlons, and more. If you have a unique event, let us know– we’d love to discuss your timing needs!

We primarily serve central and eastern North Carolina, but can travel outside this area upon request. Contact us to see if we can accomodate your location.

We typically arrive 1.75- 2 hours before the start of the event to ensure all equipment is set up and tested. For larger or more complex races, we may arrive earlier to ensure everything runs smoothly.

We partner with Runsignup to streamline participant sign-ups and data management. Our timing software connects seamlessly with Runsignup for accurate race-day operations.

Absolutely! We can assist with race-day logistics, equipment rentals, course design & certification, as well as race marketing.

We do not rent chip timing equipment. Our timing systems are provided exclusively as part of our professional timing services and are operated by trained Run The East staff to ensure accurate results and a seamless race-day experience.

However, we do offer rental options for a variety of race equipment and supplies, including race clocks, inflatable arches, PA systems, tents, and other event essentials.

For smaller events that don’t require full chip timing services, we also offer a Race Essentials Package. This package includes equipment rental and remote timing support, allowing your staff or volunteers to record finish times while our team processes results and provides timing services remotely.

If you’re not sure which option is right for your event, contact us and we’ll be happy to recommend the best solution based on your event size, goals, and budget.

Clock time, or “gun time,” starts when the race officially begins, regardless of when you cross the starting line. Chip time measures your individual time from when you cross the starting line to when you cross the finish line.

Most races do overall awards based on gun times and age groups awards based on chip times.

For questions about event logistics like parking, course layout, or start times, please refer to the event website or contact the race organizer directly. We handle the timing, but the event organizers manage those details.

Refund and deferral policies are set by the race organizer, not the timing company. Please contact the event organizer directly to discuss your options.